Preliminary Results Announcement 2020-21

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Simon Roberts - Chief Executive OfficerSimon Roberts - Chief Executive Officer
Kevin O'Byrne - Chief Financial OfficerKevin O'Byrne - Chief Financial Officer
AgendaAgenda
Retail sales growth by categoryRetail sales growth by category
Group performance overviewGroup performance overview
Group performance overviewGroup performance overview
Underlying profit before taxUnderlying profit before tax
Financial Services: UPBT bridgeFinancial Services: UPBT bridge
Financial Services: performance drivers and coverageFinancial Services: performance drivers and coverage
Items excluded from underlying resultsItems excluded from underlying results
Net debt and Retail free cash flowNet debt and Retail free cash flow
Retail free cash flowRetail free cash flow
Balance sheet targetsBalance sheet targets
Bridge to 21/22 UPBTBridge to 21/22 UPBT
Summary and OutlookSummary and Outlook
Simon Roberts - Chief Executive OfficerSimon Roberts - Chief Executive Officer
A year that has made us strongerA year that has made us stronger
Building momentum, close to customersBuilding momentum, close to customers
Strong digital platform, enabling scale transformationStrong digital platform, enabling scale transformation
Strengthened customer satisfactionStrengthened customer satisfaction
Growing ahead of the marketGrowing ahead of the market
General merchandise growth, clothing momentumGeneral merchandise growth, clothing momentum
Driven by our passion for foodDriven by our passion for food
In the next 3 years we will transform our businessIn the next 3 years we will transform our business
Delivering against our planDelivering against our plan
8 key metrics8 key metrics
Food FirstFood First
Delivering better value to customers: Price LockDelivering better value to customers: Price Lock
Delivering better value to customers: Centre of plateDelivering better value to customers: Centre of plate
Delivering better value to customers: Sainsbury's Quality, Aldi Price MatchDelivering better value to customers: Sainsbury's Quality, Aldi Price Match
SQAPM new TV adSQAPM new TV ad
Early results: Significant improvement in value, stong customer responseEarly results: Significant improvement in value, stong customer response
Early results? Price investment driving volume upliftEarly results? Price investment driving volume uplift
Food Innovation: Transforming new product developmentFood Innovation: Transforming new product development
Food Innovation? Spring / Summer launchesFood Innovation? Spring / Summer launches
Suppliers supporting innovation and valueSuppliers supporting innovation and value
Strong online market share gainsStrong online market share gains
Unique breadth of online grocery options for customersUnique breadth of online grocery options for customers
Growing online momentum, growing profitablyGrowing online momentum, growing profitably
Stonger online grocery economicsStonger online grocery economics
Help everyone eat betterHelp everyone eat better
Net ZeroNet Zero
Brands that DeliverBrands that Deliver
Nectar: Strong digital platform, growing digital customer baseNectar: Strong digital platform, growing digital customer base
Nectar: extending reach and strengthening the coalitionNectar: extending reach and strengthening the coalition
Argos: Over 3 million new customersArgos: Over 3 million new customers
Argos transformation: lover cost to serve by £105mArgos transformation: lover cost to serve by £105m
Argos 2021/22: prudent sales outlook, higher profitsArgos 2021/22: prudent sales outlook, higher profits
Transforming Habitat reach and scaleTransforming Habitat reach and scale
A stronger clothing businessA stronger clothing business
Financial ServicesFinancial Services
Stong Financial Services platformStong Financial Services platform
Save to InvestSave to Invest
Strategic cost reductionStrategic cost reduction
Ambitions cost programme on trackAmbitions cost programme on track
Key cost saving programmesKey cost saving programmes
Moving at pace to change the businessMoving at pace to change the business
Delivering for shareholdersDelivering for shareholders
8 key metrics8 key metrics
In the next 3 years we will transform our businessIn the next 3 years we will transform our business
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Simon Roberts - Chief Executive Officer
Simon Roberts - Chief Executive Officer
Kevin O'Byrne - Chief Financial Officer
Kevin O'Byrne - Chief Financial Officer
Agenda
Agenda
Retail sales growth by category
Retail sales growth by category
Group performance overview
Group performance overview
Group performance overview
Group performance overview
Underlying profit before tax
Underlying profit before tax
Financial Services: UPBT bridge
Financial Services: UPBT bridge
Financial Services: performance drivers and coverage
Financial Services: performance drivers and coverage
Items excluded from underlying results
Items excluded from underlying results
Net debt and Retail free cash flow
Net debt and Retail free cash flow
Retail free cash flow
Retail free cash flow
Balance sheet targets
Balance sheet targets
Bridge to 21/22 UPBT
Bridge to 21/22 UPBT
Summary and Outlook
Summary and Outlook
Simon Roberts - Chief Executive Officer
Simon Roberts - Chief Executive Officer
A year that has made us stronger
A year that has made us stronger
Building momentum, close to customers
Building momentum, close to customers
Strong digital platform, enabling scale transformation
Strong digital platform, enabling scale transformation
Strengthened customer satisfaction
Strengthened customer satisfaction
Growing ahead of the market
Growing ahead of the market
General merchandise growth, clothing momentum
General merchandise growth, clothing momentum
Driven by our passion for food
Driven by our passion for food
In the next 3 years we will transform our business
In the next 3 years we will transform our business
Delivering against our plan
Delivering against our plan
8 key metrics
8 key metrics
Food First
Food First
Delivering better value to customers: Price Lock
Delivering better value to customers: Price Lock
Delivering better value to customers: Centre of plate
Delivering better value to customers: Centre of plate
Delivering better value to customers: Sainsbury's Quality, Aldi Price Match
Delivering better value to customers: Sainsbury's Quality, Aldi Price Match
SQAPM new TV ad
SQAPM new TV ad
Early results: Significant improvement in value, stong customer response
Early results: Significant improvement in value, stong customer response
Early results? Price investment driving volume uplift
Early results? Price investment driving volume uplift
Food Innovation: Transforming new product development
Food Innovation: Transforming new product development
Food Innovation? Spring / Summer launches
Food Innovation? Spring / Summer launches
Suppliers supporting innovation and value
Suppliers supporting innovation and value
Strong online market share gains
Strong online market share gains
Unique breadth of online grocery options for customers
Unique breadth of online grocery options for customers
Growing online momentum, growing profitably
Growing online momentum, growing profitably
Stonger online grocery economics
Stonger online grocery economics
Help everyone eat better
Help everyone eat better
Net Zero
Net Zero
Brands that Deliver
Brands that Deliver
Nectar: Strong digital platform, growing digital customer base
Nectar: Strong digital platform, growing digital customer base
Nectar: extending reach and strengthening the coalition
Nectar: extending reach and strengthening the coalition
Argos: Over 3 million new customers
Argos: Over 3 million new customers
Argos transformation: lover cost to serve by £105m
Argos transformation: lover cost to serve by £105m
Argos 2021/22: prudent sales outlook, higher profits
Argos 2021/22: prudent sales outlook, higher profits
Transforming Habitat reach and scale
Transforming Habitat reach and scale
A stronger clothing business
A stronger clothing business
Financial Services
Financial Services
Stong Financial Services platform
Stong Financial Services platform
Save to Invest
Save to Invest
Strategic cost reduction
Strategic cost reduction
Ambitions cost programme on track
Ambitions cost programme on track
Key cost saving programmes
Key cost saving programmes
Moving at pace to change the business
Moving at pace to change the business
Delivering for shareholders
Delivering for shareholders
8 key metrics
8 key metrics
In the next 3 years we will transform our business
In the next 3 years we will transform our business
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